Customer Success Manager at Elsevier

You are a seasoned professional with a university degree and a background in SaaS or the publishing industry. You have extensive experience managing complex accounts and driving product adoption within international, matrixed organizations. **What makes it worth a look...** Elsevier offers a base salary of $59,600 to $99,300 per year with a total target cash range up to $152,800. This is a full-time, remote-eligible role available to residents of Arizona, Idaho, New Mexico, California, Colorado, and Nevada. **You might be a good fit if you...** * Have specific experience navigating the Microsoft Product Suite. * Possess a track record of driving renewals and identifying upsell or cross-sell opportunities. * Can demonstrate technical troubleshooting proficiency. * Are comfortable presenting to large audiences and executive-level stakeholders.