Customer Success Manager at MongoDB

You're an experienced Customer Success Manager with at least 7 years in the field, ideally in a technical product environment, and 4+ years focusing on customer health and revenue for major global accounts. You have a strong technical aptitude, are comfortable working autonomously, and possess an entrepreneurial spirit to build new processes. You are also bilingual in English and German. **What makes it worth a look...** This is a full-time Senior Customer Success Manager role with MongoDB, located in Stuttgart, Germany, with a hybrid work arrangement. **You might be a good fit if you...** * Have 7+ years in Customer Success or Technical Account Management for technical products. * Possess 4+ years of accountability for customer health and revenue for large accounts. * Are comfortable acting as a technical advisor and advocating for customers internally. * Have prior exposure to database, cloud, or infrastructure technology. * Are proficient with Gainsight and Salesforce.com.