Customer Success Manager, Circle Plus at Circle (circle.so)

This role is for a mid-to-senior professional with four or more years of experience in SaaS customer success or community management, specifically working with creators or SMBs. You need a background in driving product adoption and retention within high-touch accounts that require both strategic consulting and technical guidance. **What makes it worth a look...** The 35 days of annual PTO and semi-annual global offsites in places like Italy and Thailand stand out for a fully remote role. It offers a transparent $110k–$120k OTE with U.S. benchmarking, meaning you get a high-tier salary regardless of your local cost of living. **You might be a good fit if you...** * Have managed a book of 100+ accounts while handling 8-15 new onboardings monthly. * Can navigate technical implementations involving HubSpot, Zapier, and branded mobile apps. * Are comfortable leading six-call onboarding sequences to help clients launch their own platforms. * Enjoy "working in public" through heavy documentation and async collaboration.