Customer Success Manager at Zendesk

You're a seasoned Customer Success professional with at least five years of experience in enterprise technology/SaaS, holding a Bachelor's degree in a relevant field. **What makes it worth a look...** This fully remote Senior Customer Success Manager role at Zendesk offers an On Target Earnings (OTE) range of $118,000-$178,000 annually for US-based employees, with a 70/30 pay mix. **You might be a good fit if you...** * Have a strong technical understanding of SaaS/AI and can quickly learn Zendesk's AI features. * Are proficient with customer success tools like Gainsight and possess basic quantitative analysis skills. * Have experience in go-to-customer roles such as technical account management or solutions engineering.