Customer Success Manager, Digital, Small Districts - K12 EdTech at Securly

You're a seasoned digital customer success professional with experience in K-12 EdTech or SaaS, adept at managing a high-volume portfolio through scalable, digital-first engagement strategies. **What makes it worth a look...** Securly, a recognized EdTech innovator, is hiring for a fully remote Customer Success Manager role in the United States. This position allows you to build scaled-impact programs influencing thousands of school districts, leveraging digital-first, AI-powered lifecycle programs. **You might be a good fit if you...** * Have executed digital or scaled customer success programs for 1+ years. * Have experience managing high-volume portfolios using one-to-many engagement strategies, such as lifecycle campaigns or webinars. * Are proficient with CRM and customer success platforms like Salesforce and Vitally. * Can leverage customer data, telemetry, or health signals to identify risks and opportunities.