You're a seasoned professional with at least five years of experience in Customer Success or a related go-to-market role within enterprise technology/SaaS, hold

Location: Remote, Texas, United States of America | Remote, Connecticut, United States of America | Remote, Colorado, United States of America | Remote, California, United States of America | Remote, Arizona, United States of America | Remote, Indiana, United States of America | Remote, New York, United States of America | Remote, Illinois, United States of America | Remote, New Jersey, United States of America | Remote, Florida, United States of America

You're a seasoned professional with at least five years of experience in Customer Success or a related go-to-market role within enterprise technology/SaaS, holding a Bachelor's degree in a relevant field. **What makes it worth a look...** Zendesk is hiring for this Senior-level, full-time, fully remote Customer Success Manager role with an On-Target Earnings range of $118,000 to $178,000 annually. **You might be a good fit if you...** * Have a proven track record of taking customer ownership and driving value across the entire customer lifecycle. * Possess strong technical understanding of SaaS/AI and can articulate ROI for advanced features. * Are proficient with customer success tools like Gainsight and can perform basic quantitative analysis. * Have experience supporting and driving adoption of SaaS or AI-powered solutions.

Customer Success Manager at Zendesk