This role is ideal for a senior-level account management professional with at least 4 years of experience, specifically within the B2B or SaaS space. You should
Work type: remote
Location: Remote
Salary: $90,000 – $120,000/yr
Type: Full-time
This role is ideal for a senior-level account management professional with at least 4 years of experience, specifically within the B2B or SaaS space. You should be comfortable navigating high-stakes relationships with "consolidators" (large corporate groups) rather than individual small businesses. Because this position involves shaping a growing function at a Y Combinator-backed startup, it requires someone who is both strategic and comfortable with the ambiguity of a fast-scaling environment. The compensation is competitive, reaching up to $150k in certain regions plus equity and bonuses. The "Fully Remote" nature is genuine, supported by an at-home office stipend and bi-annual company retreats to keep the team connected. You’ll also benefit from a "no-wait" 401k contribution and an open vacation policy, offering a strong balance of stability and flexibility. **You might be a good fit if you...** * Have a proven track record of managing large, complex corporate accounts and securing executive-level buy-in. * Enjoy using data and analytical skills to conduct business reviews and prove ROI to stakeholders. * Are excited about the "vet tech" space and want to influence product roadmaps based on customer feedback. * Thrive in an autonomous, remote environment where you are expected to design the strategy, not just follow one.
Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year.
We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care.
About the position
Vetcove is looking for a Customer Success Manager. As the veterinary market continues to consolidate, we’re looking for someone to develop, maintain, and grow our relationships with the key veterinary hospital consolidators. You’ll be leading all of our efforts in this aspect of the business.
As a Customer Success Manager you will be responsible for working directly with our existing network of corporate hospital group partners to understand their developing needs and react to them in order to inform both our long-term company strategy and product development roadmap. In addition to working with our current accounts, you will be developing strategic relationships with many others to strengthen our competitive position among the largest veterinary consolidators.
You will serve as the primary point of contact, and trusted partner, working with our corporate partners (and future partners) to fully understand their needs, demonstrate our value, and ensure we’re strategically positioned to best support them.
## What you'll do
In addition to base compensation, Vetcove offers a comprehensive benefits
package. Please refer to the “Benefits (Full Time Roles)” section above for more
details.
To apply, please submit your application through Vetcove’s Careers Page. The application deadline is May 1st, 2026.
Please note we are unable to sponsor work visas at this time.
Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know:
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