Customer Success Manager at Vetcove

This role is ideal for a senior-level account management professional with at least 4 years of experience, specifically within the B2B or SaaS space. You should be comfortable navigating high-stakes relationships with "consolidators" (large corporate groups) rather than individual small businesses. Because this position involves shaping a growing function at a Y Combinator-backed startup, it requires someone who is both strategic and comfortable with the ambiguity of a fast-scaling environment. The compensation is competitive, reaching up to $150k in certain regions plus equity and bonuses. The "Fully Remote" nature is genuine, supported by an at-home office stipend and bi-annual company retreats to keep the team connected. You’ll also benefit from a "no-wait" 401k contribution and an open vacation policy, offering a strong balance of stability and flexibility. **You might be a good fit if you...** * Have a proven track record of managing large, complex corporate accounts and securing executive-level buy-in. * Enjoy using data and analytical skills to conduct business reviews and prove ROI to stakeholders. * Are excited about the "vet tech" space and want to influence product roadmaps based on customer feedback. * Thrive in an autonomous, remote environment where you are expected to design the strategy, not just follow one.