Customer Success Manager at Squire

You're a seasoned Customer Success professional with at least two years of experience, ideally in SaaS, and you're adept at managing a high-volume customer portfolio focused on retention and satisfaction. **What makes it worth a look...** This is a fully remote, full-time Senior Customer Success Manager role with Squire, offering a base salary of $70,000 - $78,000 annually, plus variable compensation and a new hire stock grant. The company covers 100% of medical, dental, and vision insurance for you and your dependents. **You might be a good fit if you...** * Have proven success managing a one-to-many customer portfolio, focusing on retention and renewals. * Understand supporting and growing SMB customers, including their goals and challenges. * Are skilled in relationship management and de-escalating complex situations. * Can travel within the US and Canada as needed (around 10% annually).