Customer Success Manager (Madrid, Spain) at Insider One

This role is designed for a seasoned professional with a background in B2B SaaS, account management, or strategic consulting. You should be a tech-savvy advisor who can navigate the complexities of AI-driven marketing platforms and high-level executive relationships. Fluency in both Spanish and English is mandatory, as you will be the primary face of a global unicorn to clients in the Madrid region. You will join a fast-growing, women-led unicorn backed by Sequoia and General Atlantic. While the base salary isn't listed, the package includes an "ESOP" (Employee Stock Ownership Plan), allowing you to own a piece of the company. Perks focus heavily on professional development, providing full access to LinkedIn Learning, MasterClass, and Blinkist, alongside global retreats and a strong commitment to social impact initiatives. **You might be a good fit if you:** * Have a proven track record of managing high-value client accounts in the MarTech or SaaS space. * Are comfortable translating complex technical features (CDP, AI, Journey Orchestration) into business value for clients. * Thrive in fast-paced startup environments and enjoy "owning" the customer lifecycle from adoption to expansion. * Are fluent in English and Spanish (Portuguese or Italian is a significant bonus).