Customer Success Manager (North America - Remote) at Hospitable

Ideal for a Senior Customer Success Manager with at least 3 years of experience in SaaS or software companies. You should have a strong customer-centric mindset, excellent communication, and a knack for identifying expansion opportunities. **What makes it worth a look...** Hospitable, a fully remote company, offers contractors compensation between $72,000 - $111,100 annually, and US employees from $66,430.29 to $87,129.79. Eligible for a significant performance bonus pool of 40% of salary and up to $233,356 per year in Performance Share Units, with company equity options. They also provide 35 days of PTO and comprehensive US employee benefits. **You might be a good fit if you...** * Have experience managing customer relationships and conducting Quarterly Business Reviews (QBRs). * Can identify upsell opportunities and have a proven track record of meeting targets. * Are comfortable working with software tools and providing technical guidance. * Have experience collaborating with product, support, and marketing teams.