Customer Success Manager, Scaled Programs at Contentsquare

You're a senior-level professional with proven customer success or account management experience, ideally within a scaled, digital-first, or SMB environment, skilled in managing a portfolio of accounts independently. **What makes it worth a look...** Contentsquare is hiring for a fully remote Customer Success Manager, Scaled Programs role with a salary of USD 60,000 - 70,000/year. This position offers the chance to manage a significant book of business and contribute to program improvement within a growing global company. **You might be a good fit if you...** * Have advanced proficiency with CRM (Salesforce), CS platforms (Gainsight preferred), and digital engagement/automation tools. * Possess strong analytical and problem-solving skills for interpreting customer data and devising creative solutions. * Are experienced with SaaS products or digital analytics tools like Heap, Contentsquare, or Hotjar.