Customer Success Manager, Strategic at ServiceTitan

You're a seasoned professional with at least 5 years of experience in account and project management, comfortable leading and working with others in a fast-paced environment. You have a knack for learning new software quickly and are proactive in managing client relationships to ensure their success. **What makes it worth a look...** This fully remote, senior-level Customer Success Manager role at ServiceTitan offers a competitive annual salary of $104,500-$139,700 USD, plus an annual bonus, equity, and comprehensive benefits including company-paid health, dental, and vision with 100% employer-paid options. You'll manage the success of the company's largest strategic accounts, focusing on product adoption and building strong partnerships. **You might be a good fit if you...** * Have a proven track record in managing multiple accounts and projects simultaneously with high attention to detail. * Can proactively identify client needs and potential roadblocks, offering creative solutions. * Are adept at analyzing user data to derive actionable insights and report on Key Performance Indicators (KPIs). * Are comfortable acting as a subject matter expert on custom product features and a point of escalation for customer support.