Customer Success Operations Manager at Vasion

You're a seasoned Customer Success Operations professional with 3 to 5 years of experience at a B2B SaaS company, ready to be the operational backbone for a growing CS team. **What makes it worth a look...** This full-time, hybrid role at Vasion in St. George, Utah, offers competitive pay and a flexible work environment. They provide a full suite of traditional benefits, including a 401k with immediate vesting and company-contributed HSA, alongside fun onsite perks like a gym and arcade. **You might be a good fit if you...** * Have hands-on experience administering a CS platform (like Gainsight, Client Success, ChurnZero, or Totango) and Salesforce. * Are proficient in Excel/Google Sheets for data analysis and reporting. * Can design and document scalable processes and customer journey playbooks. * Are comfortable building structure in ambiguous environments.