Customer Success Representative I (East Coast Shift) at Artera

Ideal for a Bachelor’s degree holder with at least two years of customer service experience specifically within healthcare or a clinical reference laboratory. This role is a great match for someone comfortable handling clinical data and pathology reports in a fast-paced startup environment. **What makes it worth a look...** Artera offers a fully remote, East Coast shift from 8:00 AM to 4:30 PM EST, paying between $21 and $26 per hour. You will work directly with medical professionals to help personalize cancer therapy through AI-driven testing. **You might be a good fit if you...** * Have three years of experience in collaborative, team-based environments. * Know how to navigate Salesforce, Slack, and Zendesk to manage customer cases. * Feel confident reviewing pathology reports and complex clinical documentation. * Can commit to the specific Monday through Friday East Coast business hours.