Customer Success Specialist (Remote) | South Africa at HireHawk
**Who this is for**
This role is ideal for a mid-level professional with a strong background in customer success or client relationship management who enjoys th
Work type: remote
Location: Cape Town, Western Cape, South Africa
Type: Full-time
**Who this is for**
This role is ideal for a mid-level professional with a strong background in customer success or client relationship management who enjoys the high-volume outreach aspect of sales without the pressure of "closing." You should be highly organized, comfortable conducting numerous follow-up calls daily, and skilled at extracting insights from conversations to help a sales team refine their strategy.
**Key highlights**
This is a 100% remote position offering a stable Monday–Friday schedule, though it requires alignment with U.S. Pacific Standard Time (PST). Standout perks include access to a $200K+ perk marketplace and a flexible "on-demand" pay system where you can withdraw up to 50% of your earnings ahead of the scheduled payday.
**You might be a good fit if you...**
* Have extensive experience maintaining records in CRM systems or advanced Google Sheets.
* Are comfortable re-engaging past prospects and categorizing lead quality (hot/warm/cold).
* Can work late afternoon to evening hours in South Africa to match the 7:00 am – 5:00 pm PST window.
* Possess excellent English verbal skills and professional phone etiquette.
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