Customer Success Team Lead (US, Remote) at Eleos Health

**Who this is for** This role is designed for a seasoned Customer Success leader with at least 5 years of experience, specifically within the B2B SaaS space. You should have a proven track record of managing Enterprise-level accounts and at least 2 years of experience leading a team. Since Eleos operates in the behavioral health space, a background in HealthTech or global startups is a significant plus. **Key highlights** The role offers a competitive salary range of $145,000–$155,000 plus equity and a 4% 401(k) match. It is a fully remote position (US-based) that balances high-level strategy with hands-on "player-coach" responsibilities. Standout perks include flexible PTO and dedicated "mental health days" to support your own well-being while you help scale a mission-driven platform. **You might be a good fit if you...** * Have experience navigating complex, multi-stakeholder renewals and expansions in large organizations. * Are comfortable with 30% travel to meet with Enterprise clients and team members. * Enjoy building operational playbooks and enablement programs from the ground up. * Possess strong analytical skills to translate CRM and product usage data into actionable retention strategies.