Customer Support Agent - Spanish / English speaking at Teamtailor

This role is ideal for a mid-level customer support professional who is fully bilingual in Spanish and English and thrives in a high-speed SaaS environment. You should have a knack for technical troubleshooting and a genuine passion for maintaining high satisfaction scores (currently 98%). Since this is an on-site position in Stockholm, it is perfect for someone looking for a vibrant, office-based community within an international tech company. The standout highlights of this position include the opportunity to work with a market-leading HR Tech platform and a highly responsive team (2-minute average response time). While salary isn't disclosed, the perks focus on a strong work-life balance, including 25 days of vacation and a hardware "starter kit" featuring a MacBook and iPhone. You’ll be deeply involved in the product lifecycle by reporting bugs and creating self-service FAQ content. **You might be a good fit if you...** * Are fluent in both Spanish and English (written and spoken). * Have previous experience supporting users via Intercom or similar live chat tools. * Enjoy the "detective work" of troubleshooting technical bugs and collaborating with developers. * Want a stable, full-time, Monday–Friday office culture in Stockholm.