Customer Support Consultant - Reference Labs at IDEXX

The ideal candidate is a bilingual French and English speaker with a background in veterinary clinics, laboratory settings, or technical contact centers. You should have a degree in a scientific or computer-related field and be comfortable handling high-volume technical inquiries from animal healthcare professionals. **What makes it worth a look...** This is a permanent remote position with a guaranteed hourly rate and annual bonus eligibility. IDEXX provides all your hardware, including a laptop and docking station, along with full medical, dental, and vision coverage from day one. **You might be a good fit if you...** * Speak and write fluently in both French and English. * Can manage 50 to 70 technical calls a day in a fast-paced environment. * Have a quiet home office with high-speed hardwired internet. * Are available to work a midday shift ending at 8:00pm EST and occasional Saturdays.