Customer Support Specialist - MerusCase at https://joinparadigm.com/

You're a customer support professional with 1-2 years of experience, ideally in SaaS, looking to be a client advocate in the legal tech industry. **What makes it worth a look...** This is a fully remote, full-time Customer Support Specialist role in the United States with MerusCase, a company that offers a competitive salary, 100% paid medical, dental, and vision insurance, and 401k matching. **You might be a good fit if you...** * Have 1-2 years of customer support experience, with SaaS experience preferred. * Are skilled in diagnosing and troubleshooting client issues. * Can onboard new customers and write/update help center materials. * Possess strong initiative and creative problem-solving skills.