Customer support Specialist II at Experian

This role is for someone with at least a year of inbound call handling experience who thrives on solving problems and enjoys helping others with detailed troubleshooting. The position focuses on credit report inquiries and consumer disputes within a regulated environment. **What makes it worth a look...** The initial remote work setup offers flexibility, with a future transition to a hybrid model in Heredia. Benefits include medical, life and dental insurance, performance bonuses, education reimbursement, and an International Share Save Plan. **You might be a good fit if you...** * Have experience with detailed documentation of customer issues. * Are proficient in using PC and internet-based tools for quick decision-making. * Can interpret and respond to a variety of customer requests. * Have strong English communication skills.