Customer support Specialist II at Experian

You are a customer service professional with at least one year of inbound call center experience and a high school diploma. You excel at managing complex consum

Work type: remote

Location: Heredia

Type: Full-time

You are a customer service professional with at least one year of inbound call center experience and a high school diploma. You excel at managing complex consumer inquiries and documenting detailed resolutions. **What makes it worth a look...** Experian is hiring for this full-time role in Costa Rica. While the position begins as a fully remote arrangement, you should expect to transition back to their office at Centro Corporativo El Cafetal II. **You might be a good fit if you...** * Have at least one year of experience handling high-volume inbound calls. * Possess a deep understanding of dispute resolution and credit reporting procedures. * Can navigate PC and internet-based tools to make quick, data-driven decisions. * Are comfortable maintaining compliance with FCRA and regional regulations.

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