Customer support Specialist II at Experian
You are a customer service professional with at least one year of inbound call center experience and a high school diploma. You excel at managing complex consum
Work type: remote
Location: Heredia
Type: Full-time
You are a customer service professional with at least one year of inbound call center experience and a high school diploma. You excel at managing complex consumer inquiries and documenting detailed resolutions.
**What makes it worth a look...**
Experian is hiring for this full-time role in Costa Rica. While the position begins as a fully remote arrangement, you should expect to transition back to their office at Centro Corporativo El Cafetal II.
**You might be a good fit if you...**
* Have at least one year of experience handling high-volume inbound calls.
* Possess a deep understanding of dispute resolution and credit reporting procedures.
* Can navigate PC and internet-based tools to make quick, data-driven decisions.
* Are comfortable maintaining compliance with FCRA and regional regulations.
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