CX Services Program Manager at Gitlab

You're a senior-level professional with significant experience in professional services, customer success, solutions architecture, or product management within a SaaS environment, bringing a strong foundation in DevOps, application development, or security concepts, and a practical, AI-forward approach to your work. **What makes it worth a look...** Gitlab is a fully remote, full-time opportunity where you'll shape customer experiences for their DevSecOps platform, influencing service design and product adoption. **You might be a good fit if you...** * Have familiarity with AI and machine learning workflows or agent-based systems. * Can apply AI tools for practical improvements in your daily responsibilities. * Have experience working with technical customers and designing scalable services. * Possess strong writing skills for creating clear requirements and field-ready materials.