You're a mid-level analyst with at least two years of experience in billing systems, data analysis, or a related analytical role, ideally within e-commerce or l
Work type: remote
Location: Remote, United States
Type: Full-time
You're a mid-level analyst with at least two years of experience in billing systems, data analysis, or a related analytical role, ideally within e-commerce or logistics. You're comfortable working with data structures like JSON and possess strong Excel skills. **What makes it worth a look...** This fully remote, full-time Data Analyst role at Stord focuses on setting up and maintaining their new S1B billing system. You'll be a key liaison within the Finance team, directly impacting the company's ability to handle increased billing volume. **You might be a good fit if you...** * Have experience analyzing JSON activity logs and debugging Lua scripts. * Can configure and maintain billing system rate cards and manage billing logic. * Possess strong analytical skills with experience in SQL, JSON Data Structures, and BI tools. * Are adept at reconciling billing outputs with financial reports.
Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.
By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.
With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.
About the role:
This pivotal role focuses on the successful stand-up and ongoing maintenance of our new S1B billing system over the next six months. You will operate on the Finance/Billing side as the crucial liaison between the Product Manager and the Billing Manager, ensuring alignment on billing requirements. A core function is the development, modification, and maintenance of billing logic, including writing and debugging Lua scripts to accurately process charges based on WMS activity logs, managing rate cards, and onboarding new clients.
Your work will be vital in supporting a significant increase in volume—handling dynamic customer workflows, monthly CPI adjustments, and managing an expected additional 630 invoices per month from migrations and new business. You will analyze JSON activity logs, reconcile billing outputs with financial reports, and identify efficiencies during the parallel run phase for auditing. This role requires strong analytical skills, proficiency with data structures, and excellent Excel skills to drive system accuracy and process improvements.
What You’ll Do:Billing Logic Development & Maintenance: