Data Analyst, Employee Service Center at Zillow

This mid-level role is ideal for an HR-focused analyst with 3–5 years of experience who understands the intersection of data and people operations. The perfect candidate has a background in HR shared services or workforce management and is comfortable navigating the backend of enterprise tools like Workday and ServiceNow to solve operational puzzles. The strongest selling points are the total compensation package—which includes a base salary up to $132,800 plus equity awards—and the "fully remote" flexibility. You will have a high-impact, visible role acting as the "analytical engine" for the Employee Service Center, meaning your dashboards directly influence leadership decisions regarding staffing and process automation. **You might be a good fit if you:** * Have hands-on experience pulling data and building reports within Workday and ServiceNow. * Can translate raw HR metrics (like CSAT, resolution time, and SLAs) into a compelling narrative for stakeholders. * Enjoy "detective work," such as auditing transaction workflows to find and fix the root causes of data errors or bottlenecks. * Are proficient with BI/dashboarding tools and Excel to manage large datasets.