You're a seasoned leader with 7-10 years of experience managing teams and client relationships, likely in SaaS implementation or a related field, with a Bachelo
Work type: remote
Location: US Remote
Salary: $20,000/yr
Type: Full-time
You're a seasoned leader with 7-10 years of experience managing teams and client relationships, likely in SaaS implementation or a related field, with a Bachelor's degree or equivalent professional experience. **What makes it worth a look...** This fully remote, full-time Senior Delivery Manager role at ServiceTitan offers a competitive salary of $137,900 - $184,500 USD annually, plus an annual bonus and equity. The company also provides comprehensive health benefits, including company-paid medical, dental, and vision options, and significant support for life events like fertility services and parental leave. **You might be a good fit if you...** * Have a proven track record of managing multiple concurrent projects and client escalations. * Possess exceptional relationship-building skills and a deep understanding of client success. * Are adept at fostering a collaborative team culture and providing guidance and career development. * Can partner with cross-functional teams including sales, data, training, and product.
Ready to be a Titan?
The Enterprise Implementation Services team plays a pivotal role in ensuring our client’s sustained success by owning the setup, configuration, training, and testing of the ServiceTitan platform for the largest and most influential businesses across the Home Services industry. Our team's success directly correlates with our clients' success, as we are responsible for guiding them through the entire implementation process, from initial setup to full-scale utilization of our platform's capabilities. By meticulously understanding their unique business needs and objectives, we tailor our implementation strategies to optimize efficiency, enhance productivity, and drive measurable outcomes.
The Delivery Manager will oversee a team of three Enterprise Implementation Consultants, each responsible for managing 4-6 projects at a time. This role requires proactive engagement with clients on a weekly basis, ensuring the successful implementation of our platform while delivering exceptional client satisfaction and business outcomes.
What you’ll do:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation.The expected salary range for this role for candidates residing in the United States is between $137,900 USD - $184,500 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.