DevOps Engineering Manager at five9

This role is designed for a seasoned engineering leader with 8–12+ years of experience in DevOps or SRE, including at least 3 years in a management or lead capacity. You should have deep expertise in public cloud infrastructure and a proven track record of managing production incident responses. This is a technical leadership position that requires staying hands-on with architecture while driving the professional growth of your team. Operating out of Colombia, you will work in a fully remote environment aligned with **U.S. Pacific Time hours**. This position offers high impact, as you will own the reliability and performance metrics for a global cloud platform. It’s an ideal opportunity for a leader who thrives on operational excellence and wants to shape the reliability standards of a large-scale, high-availability service. **You might be a good fit if you...** * Have extensive experience with **Kubernetes, Terraform, and AWS/GCP** in production. * Are comfortable managing on-call rotations and acting as an escalation point for major incidents. * Expertly balance people management with technical deep-dives and architectural reviews. * Thrive in a remote-first culture that requires close collaboration with U.S.-based engineering teams.