Digital Customer Success Manager, Small Districts - K12 EdTech at Securly
You're a seasoned digital customer success professional with a background in K–12 EdTech or SaaS, accustomed to managing high-volume portfolios through scalable
Work type: remote
Location: United States (remote)
Type: Full-time
You're a seasoned digital customer success professional with a background in K–12 EdTech or SaaS, accustomed to managing high-volume portfolios through scalable, digital-first strategies.
**What makes it worth a look...**
This is a fully remote, full-time Digital Customer Success Manager role with Securly, a recognized EdTech company. They offer competitive benefits including unlimited PTO, paid holidays, a winter shutdown, paid parental leave, comprehensive health coverage, 401(k) match, and professional development support.
**You might be a good fit if you...**
* Have 1+ years in digital or scaled customer success, ideally within K–12 EdTech or SaaS.
* Can execute digital playbooks across onboarding, activation, adoption, and renewal stages.
* Are proficient with CRM and customer success platforms like Salesforce and Vitally.
* Can identify risks and opportunities using customer data and telemetry.
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