Digital Customer Success Manager, Small Districts - K12 EdTech at Securly

You're a seasoned digital customer success professional with a background in K–12 EdTech or SaaS, accustomed to managing high-volume portfolios through scalable

Work type: remote

Location: United States (remote)

Type: Full-time

You're a seasoned digital customer success professional with a background in K–12 EdTech or SaaS, accustomed to managing high-volume portfolios through scalable, digital-first strategies. **What makes it worth a look...** This is a fully remote, full-time Digital Customer Success Manager role with Securly, a recognized EdTech company. They offer competitive benefits including unlimited PTO, paid holidays, a winter shutdown, paid parental leave, comprehensive health coverage, 401(k) match, and professional development support. **You might be a good fit if you...** * Have 1+ years in digital or scaled customer success, ideally within K–12 EdTech or SaaS. * Can execute digital playbooks across onboarding, activation, adoption, and renewal stages. * Are proficient with CRM and customer success platforms like Salesforce and Vitally. * Can identify risks and opportunities using customer data and telemetry.

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