This role is ideal for a seasoned SaaS leader who excels at the intersection of sales and customer retention. You should have a strong background in managing co
Work type: onsite
Location: Seattle, Washington, United States
Salary: $140,000 – $170,000/yr
Type: Full-time
This role is ideal for a seasoned SaaS leader who excels at the intersection of sales and customer retention. You should have a strong background in managing complex contract lifecycles and a proven track record in high-growth B2B software environments. This is a leadership position requiring both the tactical ability to negotiate pricing and the strategic mindset to identify expansion opportunities within an existing global client base. The compensation is competitive, ranging from **$160,000 to $180,000**, and offers the chance to join a "Unicorn" company valued at over $1 billion. Based in Seattle, you will lead the charge for a business powering over 30,000 beauty and wellness brands. The role is high-impact, directly influencing the company's Net Revenue Retention (NRR) and long-term financial stability. **You might be a good fit if you...** * Have specific experience managing end-to-end SaaS renewals and "Expansion Sales." * Are a "closer" who enjoys negotiating contract terms to maximize revenue. * Can translate data trends into accurate revenue forecasts for executive leadership. * Thrive in a fast-paced environment where you act as a bridge between Sales and Customer Success.
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes
Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.
Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com
Job Overview:
We are seeking a highly organized and proactive individual to join our team to lead Contract Renewals As a crucial member of our Expansion Sales team, you will be responsible for managing the renewal process of our Software as a Service (SaaS) contracts. The ideal candidate possesses excellent communication skills, a strong understanding of SaaS business models, and a keen ability to build and maintain positive relationships with clients.
Responsibilities:
Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.