This leadership role is ideal for a document management expert with a deep background in Life Sciences and GxP compliance. The "Director" title is slightly uniq
Work type: remote
Location: Massachusetts - Boston
Salary: $125,000 – $300,000/yr
Type: Full-time
This leadership role is ideal for a document management expert with a deep background in Life Sciences and GxP compliance. The "Director" title is slightly unique here, as it focuses heavily on **customer adoption and value strategy** rather than traditional people management. You’ll need a mix of technical data analysis skills (to build KPI dashboards) and "visionary" storytelling abilities to convince pharmaceutical executives to modernize their quality processes. The compensation range is exceptionally broad ($125k – $300k), offering significant upside for highly experienced candidates. As a Public Benefit Corporation, the company offers a mission-driven culture with high flexibility; this is a **fully remote** "Work Anywhere" position with moderate travel (20%). It’s a strategic, cross-functional role where you bridge the gap between product development and long-term customer success. **You might be a good fit if you...** * Have 5+ years of experience specifically in **GxP Document Management** or Quality Systems. * Are comfortable analyzing usage data to identify "at-risk" customers and building ROI models. * Excel at creating high-impact collateral (webinars, case studies) that challenges industry status quos. * Can translate complex SaaS features into "Day-in-the-Life" transformations for IT and Quality leaders.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a [public benefit corporation](https://medium.com/@peter.gassner/public-benefit-corporation-pbc-486e1e9508a6) (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a [Work Anywhere](https://careers.veeva.com/work-anywhere/) company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in [transforming the life sciences industry](https://www.youtube.com/watch?v=TaPSP8cCSKY&ab_channel=Forbes), committed to making a positive impact on its customers, employees, and communities.
The Role
Within the QualityDocs strategy team, your focus is to serve as the Adoption and Value Specialist. You will architect the framework for how QualityDocs measures success and drives long-term customer loyalty. Responsible for analyzing data to understand what capabilities are poorly adopted and build plans to address adoption barriers. Works in a cross functional manner spanning product, strategy, sales, and services to identify risks and create visionary narratives that influence customers to modernize their processes. The role requires a deep understanding of the global quality life sciences document management space.
Opportunities are available across the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified U.S.-based candidates are encouraged to apply.
## What You'll Do
Within the QualityDocs strategy team, your focus is to serve as the Adoption and Value Specialist. You will architect the framework for how QualityDocs measures success and drives long-term customer loyalty. Responsible for analyzing data to understand what capabilities are poorly adopted and build plans to address adoption barriers. Works in a cross functional manner spanning product, strategy, sales, and services to identify risks and create visionary narratives that influence customers to modernize their processes. The role requires a deep understanding of the global quality life sciences document management space.
Opportunities are available across the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified U.S.-based candidates are encouraged to apply.