Director, Business Process Outsourcing at OneDigital

This role is built for a senior leader with at least eight years of experience managing large-scale business process outsourcing (BPO) operations, specifically across finance, payroll, and HR functions. You should have a deep understanding of governance frameworks and a track record of holding third-party vendors accountable for high-stakes service level agreements. **What makes it worth a look...** This is a high-impact leadership position where you own the strategy for enterprise-wide operations at a growth-oriented company. While the role is on-site in Rockwall, the company emphasizes a people-first culture focused on "fueling dreams" and achieving personal goals alongside professional ones. **You might be a good fit if you...** * Have managed complex BPO relationships involving tax, treasury, or benefits administration. * Are comfortable negotiating high-value contracts and overseeing executive-level quarterly business reviews. * Can spot service gaps in outsourced workflows and implement automated or standardized fixes. * Hold a degree in Business, Finance, or HR and have worked in heavily regulated environments.