Director, Care Analytics at Toast

You are an experienced analytics leader with at least 8 years in the field and 4 years of management experience. You need a bachelor’s degree to qualify for this role, which involves building data strategy for a major customer support organization. **What makes it worth a look...** Toast offers a salary range of $204,000 to $326,000 for this hybrid leadership role based in Boston or New York. You will manage the entire analytics function for a support team, acting as the primary strategic partner to the SVP of Customer Care. **You might be a good fit if you...** * Have mastered SQL and data visualization tools like Snowflake, Looker, or Tableau. * Possess deep experience managing analytics for customer support or CRM operations. * Have a proven track record of presenting complex data findings to executive leadership. * Can bridge the gap between technical infrastructure and high-level business strategy.