You're a licensed mental health professional with at least 10 years of clinical experience and deep expertise in designing and scaling adult learning programs f
Work type: remote
Location: Remote
Salary: $170,000 – $265,000/yr
Type: Full-time
You're a licensed mental health professional with at least 10 years of clinical experience and deep expertise in designing and scaling adult learning programs for clinicians, including managing learning management systems. **What makes it worth a look...** Headway is offering a fully remote Director, Clinical Excellence and Education role with a salary range of $170,000 to $265,000 annually, focused on transforming mental healthcare access. **You might be a good fit if you...** * Are actively licensed as a therapist, clinical psychologist, PMHNP-BC, or psychiatrist (MD/DO). * Have hands-on experience evaluating, implementing, and managing learning management systems like Docebo, Intellum, or Canvas. * Understand the unique challenges of supporting a large, distributed provider network in a high-growth health tech environment. * Are comfortable using analytics tools like Looker or spreadsheets to measure program effectiveness.
1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.
But we're going further. Over 70,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens.
We're a Series D company with $325M+ in funding (a16z, Accel, GV, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
We're looking for a Director of Clinical Excellence and Education to own network oversight and build and scale Headway's provider education programs. In this role, you will establish the strategy, infrastructure, and content that empower therapists, psychologists, and psychiatric prescribers in Headway's network to deliver exceptional care while fostering trust and transparency among the provider community.
Headway's provider network has grown rapidly, and with that growth comes an opportunity to invest deeply in the clinicians who make our mission possible. You would join as the leader of this function, to bring visibility to the health of the network and shape how Headway educates, supports, and upskills tens of thousands of mental health providers across the country. Given the scale of the Headway provider network, under your leadership, we have the opportunity to be a national leader in Mental Health Provider Education.
You will own the end-to-end clinical education strategy in partnership with Clinical, Product, and Growth leadership at Headway. You will design and deliver clinical excellence programs and scalable learning experiences, from continuing education curricula and onboarding programs to peer learning communities and practice-building resources. You will manage the learning management system (LMS) and community platforms that underpin this work. Your programs will measurably improve provider engagement, clinical quality, and retention across Headway's network. You will also help ensure the visibility and integrity of Headway's provider network by tracking key indicators of network health and driving clinical excellence and education programs that reinforce clinical standards, documentation quality, and regulatory compliance.
This role requires deep clinical credibility, expertise in adult learning, and the ability to build systems that scale. You will collaborate closely with stakeholders across Clinical, Product, Engineering, Operations, Marketing, Growth, and Data. You'll have a chance to directly shape how Headway supports its providers. Externally, you will engage with leading voices in mental health education, professional development, and provider community building.
This is a unique opportunity to combine clinical expertise, education design, and community leadership at a company that is transforming access to mental health care.
You Will:
The expected base pay range for this position is $170,000- $265,000 based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.