Director Customer Success at Wrike

You're a seasoned leader with at least 8 years of experience in Customer Success, Account Management, or Enterprise SaaS leadership, adept at driving retention and expansion metrics at scale. You're comfortable leading distributed teams and managing leaders, bringing strong operational rigor and customer empathy to a fast-moving environment. **What makes it worth a look...** Wrike is hiring a Director Customer Success for their Americas region, offering a compensation of $153,000 - $225,000 annually for a Full-time, Fully Remote (US) position. You'll be a pivotal leader shaping the company's strategic direction and growth. **You might be a good fit if you...** * Have experience leading distributed teams and managing managers. * Are proficient with Salesforce, Clari, CS platforms, and data/analytics tooling. * Possess strong operational acuity including forecasting, playbooks, and adoption frameworks. * Have experience with project management or work management software.