Director, Enterprise Transformation & Operational Excellence at Zendesk

You are an experienced strategist with over 8 years in management consulting or business operations who can lead complex, technology-enabled transformation programs. You likely hold advanced certifications like PMP, Lean Six Sigma, or Prosci to support your expertise in driving large-scale organizational change. **What makes it worth a look...** Zendesk offers a base salary between $211,000 and $317,000 per year for this hybrid role requiring periodic onsite attendance at their local offices. You will drive high-priority initiatives across marketing, IT, and GTM functions while shaping their enterprise-wide adoption of AI and automation technologies. **You might be a good fit if you...** * Have led large-scale cross-functional programs involving AI or RPA implementation. * Possess deep experience managing stakeholders like private equity firms or external consultants. * Are comfortable developing executive-level dashboards to track business metrics and risks. * Can translate high-level corporate strategies into actionable project workstreams.