Director, Implementations and Onboarding, EMEA at 1password

This role is designed for a seasoned SaaS leader with a decade of experience in pre- or post-sale functions and at least five years managing complex implementation projects. The ideal candidate has a strong technical foundation—comfortable discussing APIs, SAML, and SSO—combined with a proven track record of building and scaling high-performing regional teams. You should be a strategic thinker who enjoys refining customer journey frameworks and navigating the fast-paced environment of a high-growth cybersecurity company. As a Director-level leader, you will oversee a multifaceted EMEA team including Technical Account Managers, Project Managers, and Solutions Architects. This is a fully remote position within the UK, offering the autonomy of remote work balanced with monthly travel for leadership alignment and customer events. Standout perks include an RSU program, retirement matching, and a culture that explicitly encourages the thoughtful use of AI to drive innovation and efficiency. **You might be a good fit if you:** * Have 5+ years of experience leading post-sale implementation teams in the SaaS or cybersecurity space. * Possess deep technical literacy regarding identity management and enterprise integrations (SCIM, OIDC, CLI). * Are a "data-driven builder" who can translate complex customer metrics into actionable team strategies. * Thrive in high-velocity environments and enjoy mentoring talent through rapid organizational change.