This leadership role is designed for a strategic, high-impact veteran with 10+ years of experience in business development, account management, or management co
Work type: onsite
Location: New York, NY | San Francisco, CA
Salary: $260,000 – $295,000/yr
Type: Full-time
This leadership role is designed for a strategic, high-impact veteran with 10+ years of experience in business development, account management, or management consulting. The ideal candidate has deep experience in the e-commerce, creator platform, or marketplace space and is comfortable navigating the ambiguity of a rapidly scaling startup. You should be a "player-coach" who can pitch C-suite executives one hour and dive into data-driven performance metrics the next. The compensation is highly competitive, ranging from **$260k to $295k**, supplemented by a robust benefits package including a 4% 401k match and generous allowances for home office, wellness, and childcare. While the role is "on-site" in New York or San Francisco, it offers a modern, flexible approach to work-from-home and a unique "dogfooding" budget to spend directly on the platform. **You might be a good fit if you:** * Have a proven track record of managing multi-million dollar seller or creator accounts. * Are proficient with data tools like **Sigma**, **Gong**, and **Salesforce** to drive commercial narratives. * Possess strong negotiation skills and can influence product roadmaps based on partner feedback. * Genuinely love live commerce, collectibles, or the creator economy.
## 🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our [values](https://www.whatnot.com/careers) and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the [fastest growing marketplaces](https://a16z.com/marketplace-100/) and were recently named the [#1 Best Startup Employer in America](http://google.com/search?q=%231+forbes+startup+employer&oq=%231+forbes+startup+employer&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg9MgYIAhBFGD0yBggDEEUYQDIGCAQQRRhAMgYIBRBFGEDSAQg1NzM0ajBqMagCALACAA&sourceid=chrome&ie=UTF-8) by Forbes. Check out the latest Whatnot updates on our [news](https://blog.teamwhatnot.com/) and [engineering blogs](https://medium.com/whatnot-engineering) and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
## 💻 Role
The Strategic Partnerships team builds deep, long-term relationships with Whatnot sellers—guiding them to scale efficiently, elevate buyer experience, and innovate on the platform.
This role sits at the intersection of partnership management, category strategy, and go-to-market execution. You’ll partner closely with your Category Lead, Marketing, Trust & Safety, and Product teams to turn seller insights into action and ensure your team delivers exceptional results for sellers and buyers.
As the Director of Key Accounts, you will lead the strategy and execution for Whatnot’s most influential seller partnerships. This is a highly visible, high-impact role where you’ll define and activate long-term growth plans, translate seller insights into company-wide priorities, and partner cross-functionally to ensure our sellers and categories reach their full potential.
## 👋 You
Curious about who thrives at Whatnot? We’ve found that embodying a low ego, growth mindset, and high-impact drive goes a long way here.
As our Director, Key Accounts, you should have 10+ years of experience in partnerships, business development, account management, or management consulting — ideally within ecommerce, creator platforms, or marketplaces, plus:
## 💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.