This role is designed for a seasoned commercial leader with over 10 years of experience in high-growth ecosystems like e-commerce, creator platforms, or managem
Work type: hybrid
Location: New York, NY | San Francisco, CA
Salary: $281,000 – $330,000/yr
Type: Full-time
This role is designed for a seasoned commercial leader with over 10 years of experience in high-growth ecosystems like e-commerce, creator platforms, or management consulting. You should be a "player-coach" who can navigate C-suite negotiations one hour and dive into data-driven seller performance modeling the next. The ideal candidate has a deep understanding of marketplace dynamics and a track record of scaling strategic partnerships. The compensation is highly competitive ($260k–$295k) and comes with a robust benefits package, including a 4% 401k match and generous stipends for wellness, childcare, and "dogfooding" the app. While the culture is remote-friendly, this is a hybrid leadership position requiring proximity to the New York or San Francisco hubs to facilitate high-level strategy and team collaboration. **You might be a good fit if you...** * Have extensive experience managing high-GMV accounts or top-tier strategic partnerships. * Are comfortable using data tools like Salesforce and Sigma to drive commercial narratives. * Possess the "low ego" mentality required to build in a fast-paced, sometimes ambiguous startup environment. * Are genuinely passionate about live commerce or collectibles (trading cards, fashion, etc.).
## 🚀 Join the Future of Commerce with Whatnot!
Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.
As a remote co-located team, we're inspired by our [values](https://www.whatnot.com/careers) and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.
We're one of the [fastest growing marketplaces](https://a16z.com/marketplace-100/) and were recently named the [#1 Best Startup Employer in America](http://google.com/search?q=%231+forbes+startup+employer&oq=%231+forbes+startup+employer&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIGCAEQRRg9MgYIAhBFGD0yBggDEEUYQDIGCAQQRRhAMgYIBRBFGEDSAQg1NzM0ajBqMagCALACAA&sourceid=chrome&ie=UTF-8) by Forbes. Check out the latest Whatnot updates on our [news](https://blog.teamwhatnot.com/) and [engineering blogs](https://medium.com/whatnot-engineering) and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
## 💻 Role
The Strategic Partnerships team builds deep, long-term relationships with Whatnot sellers—guiding them to scale efficiently, elevate buyer experience, and innovate on the platform.
This role sits at the intersection of partnership management, category strategy, and go-to-market execution. You’ll partner closely with your Category Lead, Marketing, Trust & Safety, and Product teams to turn seller insights into action and ensure your team delivers exceptional results for sellers and buyers.
As the Director of Key Accounts, you will lead the strategy and execution for Whatnot’s most influential seller partnerships. This is a highly visible, high-impact role where you’ll define and activate long-term growth plans, translate seller insights into company-wide priorities, and partner cross-functionally to ensure our sellers and categories reach their full potential.
## 👋 You
People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.
As our Director, Key Accounts, you should have 10+ years of experience in partnerships, business development, account management, or management consulting — ideally within ecommerce, creator platforms, or marketplaces, plus:
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.