Director, Kyndryl Consult Partner- Agentic Application Management- Remote US at Kyndryl

**Who this is for** A senior-level technology consultant or sales leader with a background in AI-driven managed services and C-suite relationship management. *

Work type: remote

Location: All Cities - USA

Salary: $286,560/yr

Type: Full-time

Summary

**Who this is for** A senior-level technology consultant or sales leader with a background in AI-driven managed services and C-suite relationship management. **Key highlights** You will lead the strategy and sales for autonomous, AI-led application management offerings, helping global clients shift from traditional maintenance to agentic operations. **You might be a good fit if you...** - Possess a deep understanding of AI-driven application management and the ability to articulate its value proposition to executive stakeholders. - Have a proven history of hitting revenue and signing targets in large-scale IT consulting or managed services. - Excel at leading complex, consultative sales engagements and negotiating commercial structures for innovative delivery models. - Can successfully navigate and build influence within C-suite environments to drive long-term business growth.

Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Consult is the fastest-growing business within the organization and instrumental to the company's strategic growth objectives. We are expanding every day to meet more clients and help solve their most challenging technology problems. Today, many of these problems center on reliably and affordably maintaining existing applications — and on harnessing the transformative potential of agentic AI to fundamentally change how that work gets done.

As the paradigm shifts with AI, companies need to free their business resources to focus on creating the future — not maintaining the past. They expect managed providers to deploy intelligent, autonomous agents that proactively monitor, triage, remediate, and optimize application estates with minimal human intervention. Simultaneously, they look to trusted advisors who can guide them through this agentic transformation safely and at scale.

We are expanding our capability to support these clients, and we need leaders on the team. As a Consult Partner, you will play a key leadership role — working with targeted clients to identify application support opportunities, guiding them through complex consulting engagements, and positioning strategic, AI-driven change agendas within Kyndryl's largest accounts across the C-suite.

A core differentiator of this role is your ability to articulate, architect, and sell the value of agentic AI within application management systems. You will help clients understand and adopt a new operational model where autonomous AI agents act as always-on members of the support team — reasoning over system telemetry, executing multi-step remediation workflows, and escalating only the decisions that require human judgment.

Key Responsibilities:

You will work alongside leadership from Clients, Kyndryl Client and Delivery Leaders, market and and technology consult partners, and technical solution architects to lead our growth in agentic AMS. You will bring an agentic-first mindset to Kyndryl’s AMS business, leading cross functional teams to architect scalable AMS offerings, build compelling value propositions, and ensure the best of Kyndryl’s offering capabilities are brought to each growth opportunity.

Contribute to Profitable Growth

• Drive significant financial outcomes through signings and revenue targets, with a focus on AI-led application management deals that command premium positioning.

• Support the identification, pursuit, and conversion of a pipeline of business development opportunities centered on AI-native AMS offerings.

• Undertake scoping, service level, and fee negotiation on engagements, containing risk while ensuring the commercial viability of autonomous AI delivery models.

• Build and maintain deep relationships with client CXOs, positioning yourself as the trusted advisor for AI-driven application management and autonomous operations strategy.

• Translate complex application portfolios into differentiated, AI-enabled managed services that drive measurable cost, performance, and innovation gains.

• Lead C-level interactions and consulting initiatives that address the shift from traditional AMS to agentic, AI-orchestrated application support models.

• Demonstrate credibility and hands-on experience advising on complex engagements — from agentic proof-of-concepts to full-scale autonomous operations transformations.

• Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; support the identification of client references for agentic AI delivery.

• Run executive workshops and AI readiness assessments to help clients understand their current automation maturity and map a path to agentic operations.

• Shape and close deals that transform traditional AMS run services into AI-driven, outcome-based operations.

• Partner with clients to define modernization-led AMS strategies – leveraging automation, policy as code, and agentic workflows to reduce run effort, improve reliability, and accelerate business outcomes.

• Ensure smooth handover from sales to transition and delivery teams and engage with Client and Delivery Partners to provide subject matter expertise for challenges and new opportunities.

• Lead by example — fostering a culture of continuous personal and professional development, intellectual curiosity, and innovation, particularly around emerging and differentiating agentic AI capabilities.

• Challenge teams to experiment with and adopt new agentic tooling, frameworks, and methodologies, while ensuring all outcomes remain commercially focused and effectively executed.

• Develop the next generation of AI-fluent consultants and delivery leaders within the Application Services practice.

• Utilize deep industry and technology expertise — including agentic AI, LLM-based automation, and AIOps — to shape and drive Kyndryl's strategic application management initiatives.

• Align with Kyndryl's strategic vision and contribute to its execution, including the development of AI-powered AMS offerings, go-to-market plays, and alliance partnerships with AI platform providers.

• Drive external eminence and innovation — publishing thought leadership, speaking at industry events, and establishing a strong personal and organizational brand in the agentic AI and application management space.

• Proactively develop intellectual capital: reusable collateral, frameworks, and ROI models for agentic application management that can be deployed across the practice.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Qualifications & Experience:

• 10+ years of consulting or managed services leadership experience, with a strong track record of C-suite client engagement and large deal origination.

• Demonstrable expertise in Application Management Services (AMS), application modernization, or IT operations transformation.

• Articulates a fresh, differentiated point of view on agentic AMS, challenging legacy models by reframing AMS as a lever for transformation and growth.

• Working knowledge of agentic AI frameworks, AIOps platforms, or intelligent automation technologies and their application to application support and operations.

• Experience designing, selling, and delivering outcome-based managed services contracts, including automation-driven margin models.

• Proven ability to build and grow client relationships at the CXO level across complex, multi-stakeholder environments.

### The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience.  For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations:

###

### California: $175,080 to $343,920

### Colorado: $159,240 to $286,560

### New York City: $191,040 to $343,920

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