Director of Manufacturing Operations at Roku

**Who this is for** This position is for an experienced operations leader with a strong manufacturing background, capable of bridging the gap between high-level

Work type: hybrid

Location: San Jose, California

Salary: $285,000 – $305,000/yr

Type: Full-time

Summary

**Who this is for** This position is for an experienced operations leader with a strong manufacturing background, capable of bridging the gap between high-level strategic planning and hands-on factory floor execution. **Key highlights** You will own the manufacturing roadmap for Roku’s Players and Remote product lines, ensuring operational excellence from New Product Introduction (NPI) through volume production and cost optimization. **You might be a good fit if you...** - Have extensive experience managing ODMs and suppliers, including frequent travel to Asia to resolve production and yield issues. - Understand the full product lifecycle, including proto, EVT, and DVT validation processes. - Excel at cross-functional leadership, specifically integrating Program Management, Quality, and Technical Operations. - Are skilled at identifying cost-down opportunities and balancing technical design requirements with manufacturing scalability.

Job Description

## Teamwork makes the stream work.

### Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

### About the Team

Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining.

The team is accountable for the roadmap & supplier planning, new product launch, and sustaining execution of three of Roku’s critical product lines – Players and Remotes.

### About the Role

We are seeking a Director of Manufacturing Operations – Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers.

Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and hands-on approach to build credibility on the factory floor.

For California Only - The estimated annual base salary for this position is between $285,000 - $305,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

### What you’ll be doing

Strategic and Operational Leadership

• Lead program planning and supplier execution for Roku’s Players and Remote product lines

• Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization

• Keep executives aligned through clear reporting on readiness, risks, and tradeoffs

• Build repeatable ways of working that improve launch speed and product quality over time

• Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume

• Drive capacity planning and risk assessments to support stable volume production

• Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery

• Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor

• Onsite supplier support for NPI development (e.g. Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements

• Partner with Engineering to bake DFx, repairability, automation, and reliability into design

• Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions

• Oversee product qualification checklist ensuring validation and reliability testing so products meet performance and quality standards at launch

• Carry lessons learned forward into the next generation of products

• Identify cost-down opportunities in design, materials, and processes

• Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options

• Owns operational budgets and maintain a clear roadmap of cost-reduction initiatives

• Track yield, scrap, utilization, and production plan vs actual to hold teams accountable

• Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data

• Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues

• Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling

• Develop predictive insights on cost reduction, supplier risk, and production performance

• Champion digital adoption to replace manual tracking and scale execution globally

• Lead and mentor a global team of senior program managers with both technical and operational depth

• Build a culture of accountability, data-driven decisions, and clear communication

• Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance

• 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches

• Deep knowledge of manufacturing processes including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning

• Track record of supplier collaboration to drive yield, cost, and quality improvements

• Experience with DFx, alternate sourcing, automation, and packaging optimization

• Strong leadership and communication skills with the ability to influence executives and align global teams

• Bachelor’s degree required; advanced degree in Engineering, Supply Chain, or Business preferred

• Role requires 15-20% international travel

### Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

### Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

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