Director of Talent Acquisition at Smartcat

You are a seasoned Talent Acquisition leader with a track record of scaling high-growth, global organizations through data-driven headcount planning and AI-inte

Work type: onsite

Location: Boston, Massachusetts, United States; New York, New York, United States

Type: Full-time

Summary

You are a seasoned Talent Acquisition leader with a track record of scaling high-growth, global organizations through data-driven headcount planning and AI-integrated recruiting workflows. You have direct experience managing distributed teams across the US and Europe and possess a history of partnering with finance departments to align hiring goals with business growth. **What makes it worth a look...** Smartcat is hiring a Director of Talent Acquisition based on-site in either Boston or New York. The role requires a strict commitment to working East Coast hours starting at 8:00 AM to ensure collaboration with global team members. **You might be a good fit if you...** * Have experience using Greenhouse as your primary ATS. * Know how to implement AI-driven tools to automate sourcing and screening workflows. * Have successfully partnered with FP&A for workforce forecasting and modeling. * Have managed and developed a distributed team of at least three recruiters.

Job Description

## About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

## Director of Talent Acquisition

### WHY YOU SHOULD JOIN OUR TEAM

Imagine stepping into a role where hiring is not just a function, but a strategic growth engine for an AI-native company. As Director of Talent Acquisition, you will architect how Smartcat scales globally, building a hiring engine that blends human judgment with AI teammates to deliver exceptional talent at speed and quality.

You won’t just fill roles. You will shape the future of how we plan, attract, and hire talent in a company that is redefining what productivity and performance look like. In a culture that is deeply results-oriented, acts fast, and values ownership, you will have the autonomy and expectation to challenge leaders, push for better outcomes, and continuously raise the bar on talent density across the company.

This is a role for someone who sees Talent Acquisition as a strategic lever for business performance, not a service function. Because this role works closely with team members based in Europe, it is expected to follow East Coast hours, typically starting around 8:00 AM EST to ensure strong overlap in working time.

### MISSION

Reporting to the VP of People, you will build and lead a global, AI-first Talent Acquisition function that consistently delivers high-quality hires aligned to Smartcat’s growth goals and increasing talent density.

You will partner closely with FP&A and executive leadership to drive proactive, data-driven headcount planning, ensuring we hire the right people, at the right time, in the right locations.

You will lead a distributed TA team across the US and Europe, while managing external partners, and establishing a scalable hiring engine that leverages AI teammates to accelerate execution, improve decision-making, and reduce manual work.

In an AI-native company where AI is not a tool but how we operate, you will redefine how recruiting gets done, shifting from reactive hiring to predictive, system-driven talent acquisition

### OUTCOMES

• Increase Talent Density Across the Organization:Partner with leadership to ensure we are not just hiring, but upgrading the overall talent bar. Push back when needed, influence hiring decisions, and ensure every hire meaningfully raises the performance of the team.

• Deliver Quarterly Hiring Goals with Precision and Quality:Own and deliver all global hiring targets each quarter, ensuring we meet business needs while continuously raising the bar on talent density. You are accountable not just for speed, but for quality of hire and long-term impact.

• Build an AI-First Talent Acquisition Engine: Embed AI into every stage of recruiting, from sourcing to interview insights to decision-making. Implement AI-driven workflows that reduce manual effort by at least 30% and enable the team to operate faster and with better signal.

• Drive Strategic Headcount Planning with FP&A and Leadership: Partner closely with FP&A and executive leaders to forecast hiring needs, model different growth scenarios, and plan for hiring peaks and troughs. Bring rigor, data, and perspective to challenge assumptions and ensure disciplined hiring decisions.

• Build and Lead a High-Performing Global TA Team: Manage and develop a team of at least 3 recruiters across the US and Europe. Create a culture of ownership, speed, and continuous improvement, where the team operates with urgency and accountability.

• Own and Optimize External Recruiting Partnerships:Manage and hold third-party agencies accountable for performance, ensuring they deliver high-quality candidates aligned to our standards and timelines. Continuously evaluate ROI and optimize vendor strategy.

• Be a Strategic Partner to the Business: Act as a trusted advisor to executives and hiring managers. Challenge hiring plans, calibrate expectations, and ensure alignment between business goals and talent strategy.

By Day 30:

• Become a power user of our recruiting and AI ecosystem, including Greenhouse as our ATS, sourcing tools, and AI teammates that support hiring workflows

• Deeply understand Smartcat’s business model, growth strategy, and hiring needs across functions and geographies to hire at least 90% of projected hires per quarter.

• Build relationships with FP&A, executive leaders, and hiring managers to understand current and future hiring plans

• Assess current recruiting processes, pipelines, and partner performance, identifying immediate opportunities for improvement

• Present a 60-90 day plan to the VP of People on improvements to make and how we should implement them

• Begin driving hiring execution across priority roles, improving speed and candidate quality as measured by at least 85% retention rate of all new hires

• Partner with FP&A to refine headcount forecasts and align hiring plans with business goals to ensure that 100% of all projected hires per quarter are made.

• Implement initial AI-driven improvements to sourcing, screening, or interview processes

• Start to coach and elevate the TA team, setting clear expectations for performance and accountability

• Establish stronger rigor with external partners, including clear KPIs and performance tracking

• Build a predictable hiring engine that can flex with business needs, handling both rapid growth and slower periods with discipline

• Fully own global hiring delivery and forecasting, with clear visibility into pipeline health and risks

• Launch a scalable, AI-first recruiting workflow that improves efficiency and decision-making

• Present a 12-month Talent Acquisition strategy, aligned with company growth and talent density goals

• Establish yourself as a trusted partner to executives, confidently pushing back and influencing hiring decisions

• You operate with a results-first, data-driven mindset, taking ownership for outcomes rather than just activity, and consistently raising the standard for performance

• You have a track record of delivering against aggressive hiring targets without compromising on quality by using a data-driven approach and AI-first methodologies

• You have built and led high-performing Talent Acquisition teams in fast-scaling, global organizations

• You have successfully partnered with FP&A and executive leadership on headcount planning and workforce strategy

• You have implemented AI or automation into recruiting workflows, significantly improving efficiency and outcomes

• You know how to balance speed with rigor, and are comfortable challenging leaders to ensure the right hiring decisions are made

• You are a strong people leader who develops teams, sets a high bar, and creates accountability

• A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.

• Be part of an AI Native OrganizationWe are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.

• Innovating a $100 Billion industrySmartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.

• Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.

• Smartcat Culture Code: Where Diversity Meets High PerformanceAt Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.

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