Director, Product Management - Platform Security at Zendesk

You're a seasoned product leader with at least 8 years of experience, including 4+ years specifically in platform security, identity, or API security within a SaaS or modern AI context. A Bachelor's degree in Computer Science, Engineering, or equivalent practical experience is required. **What makes it worth a look...** This fully remote Director, Product Management position at Zendesk offers an annual base salary of $250,000-$374,000. You'll define and drive a security roadmap for Zendesk's platform, focusing on critical areas like AI agentic actions and enterprise adoption. **You might be a good fit if you...** * Have deep knowledge of modern security protocols such as FAPI 2.0, mTLS, OAuth2/OpenID Connect, and PKI. * Possess practical experience with Zero Trust architectures and designing secure authentication flows for APIs and agentic AI. * Have built or shipped ML/AI-driven security detection or response capabilities. * Can translate complex security needs into detailed product requirements and drive their production delivery.