This role is designed for a seasoned operator with at least 8 years of experience, likely coming from a pedigree in management consulting or a senior "Chief of
Work type: hybrid
Location: New York, New York, United States
Salary: $216,000 – $270,000/yr
Type: Full-time
This role is designed for a seasoned operator with at least 8 years of experience, likely coming from a pedigree in management consulting or a senior "Chief of Staff" style role at a high-growth fintech. The team is looking for a "fog sculptor"—someone who can take messy, ambiguous divisional goals and turn them into precise financial models, executive memos, and operational roadmaps. The compensation is highly competitive ($216k–$270k) and includes equity in a growth-stage startup backed by top investors. While the role requires a 3-day weekly presence at the NYC headquarters, the company offers a relocation program for the right candidate. You will have direct exposure to the GM and executive team, making this a high-visibility position where you can directly influence the scaling of a 0-to-1 housing product. **You might be a good fit if you:** * Have a background in high-level strategy (McKinsey/BCG/Bain) plus experience in a fast-paced startup. * Possess advanced financial modeling skills and can translate complex data into clear business narratives. * Excel at "influencing without authority" to keep cross-functional teams aligned on tight deadlines. * Thrive in high-pressure environments where you must move fluidly between big-picture strategy and hands-on execution.
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
## About the Role
The Strategy & Operations team serves as the “API” through which company strategy, operating rigor, and ways of working are translated into execution across Flex. As a Strategy & Operations Lead within our Housing division, you will operate as a trusted thought partner and execution owner for the division’s most critical initiatives.
Embedded within the Housing division, you will help define and operationalize strategic priorities, operating cadence, and success metrics. You will support the GM and functional leaders in translating high-level goals into executable plans, while personally owning large, high-impact initiatives from initial strategy through execution and delivery of measurable outcomes.
This is an exceptional opportunity for a high-ownership, entrepreneurial operator who thrives in ambiguity, can influence without authority, and is equally comfortable setting strategy and rolling up their sleeves to deliver results. You will report to the Head of Strategy & Operations for Housing and work in close partnership with the GM of Housing, with frequent exposure to the executive team.
This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters. For candidates outside of the NY/NJ area, you may be eligible for our relocation assistance program.
## What You’ll Do
For candidates located in our Tier 1 markets (NYC/SF/Seattle), the base salary pay range for this role is $216,000—$270,000 USD. For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
### Life at Flex
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer: