**Who this is for** This role is for an organized, task-oriented individual who enjoys high-volume document processing and working in an environment with clear
Work type: onsite
Location: Birmingham, AL
Salary: $41,600/yr
Type: Full-time
**Who this is for** This role is for an organized, task-oriented individual who enjoys high-volume document processing and working in an environment with clear service level agreements. **Key highlights** You will be responsible for the accurate identification, classification, and electronic routing of various incoming documents, including mail, e-mails, and financial premiums, ensuring all items reach their proper internal destination. **You might be a good fit if you...** - Have 1–2 years of office experience with strong keyboarding skills (35–50 wpm). - Are comfortable working with multiple processing systems and electronically received documents. - Can maintain high attention to detail while managing changing priorities. - Are physically capable of lifting requirements up to 30 pounds.
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Document Management Processor ensures swift and accurate processing of department faxes, e-mails, express mail, delivery requirements, checks for initial premium, new applications, and other mail items as assigned to APD. This role will utilize multiple systems for research to accurately identify, classify and electronically route mail to the proper location, i.e. the proper team or department. The ideal candidate is adaptable to new and changing situations and is proficient in working with multiple processing functions and strict service level agreements (SLA).
## Required Skills & Qualifications:
• Demonstrated computer and keyboard skills with the ability to key 35-50 wpm with accuracy
• Fundamental knowledge of Microsoft Excel and Microsoft Word
• Previous experience working with electronically received documents and attachments
• Prior experience with administrative processing systems preferred
• 1-2 years work experience in an office environment with customer interaction preferred
• Good written and oral communication skills
• Attention to detail while working with numerous policy number configurations that have subtle difference
## Critical Skills: