Early Career Trainee- Field Service Engineer- KZN - Durban region at GE HealthCare

Ideal for a recent graduate with a Bachelor's degree in Electrical & Electronics Engineering or Biomedical Engineering, possessing strong technical analytical s

Work type: remote

Location: Remote

Type: Full-time

Summary

Ideal for a recent graduate with a Bachelor's degree in Electrical & Electronics Engineering or Biomedical Engineering, possessing strong technical analytical skills and prior field engineer experience with medical equipment. **What makes it worth a look...** This full-time, fully remote role with GE HealthCare offers a chance to develop and maintain customer relationships while troubleshooting complex equipment issues in the Durban and KZN region. **You might be a good fit if you...** * Have experience with Electronic/Mechanical troubleshooting on complex systems. * Can ensure customer satisfaction through daily interface with doctors and technicians. * Are comfortable identifying sales opportunities and communicating them to the account team. * Have own transport and a valid driving license.

Job Description

# Job Description Summary

Early Career Trainee Field Engineer based in Durban in the KZN Region will be responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the Durban and other assigned area.

# Job Description

Essential Responsibilities
 

Technical: Maintains all models specific to a modality in the assigned area.

• Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.


• Customer satisfaction: Daily interface with doctors and technicians on equipment status issues.


• Act to ensure satisfaction to primary customers.


• Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team.


• Business growth: Assists in the growth and direction of business in his/her geographic area.


• Productivity: Responsible for Warranty and PMS contract cost control.


• Administration: Responsibly completes all administration tasks on time.


• Ensure timely completion of FMIs and PMS inspections documentation for assigned accounts.


• Installation: Play a leading role in complex and multifunctional rooms. Shares best practices.


• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.

• Qualified to Degree level, Bachelors degree Electrical & Electronics Engineering or Biomedical Engineering.


• Technical analytical skills.


• Field Engineer experience in Ultrasound and X-ray medical Equipment


• Sought by others for guidance and advice.


• Proficiency in English.


• Ability to work independently with minimum direction.


• High work standards and quality.


• Initiative and motivation.


• Plans and organizes work effectively.


• Excellent communication, listening and interpersonal skills.


• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.


• Own transport required and valid driving license

View this job on nocollar jobs