Engagement Specialist at Mastery Logistics Systems

This role is perfect for someone with one to two years of experience in logistics or transportation who wants to pivot into the tech side of the industry. You should be comfortable with the technical aspects of software implementation, such as validating bug fixes, testing EDI messaging, and managing release notes for a complex platform. **What makes it worth a look...** It is a rare chance to move into a remote SaaS Customer Success role with a solid $70,000 to $90,000 base salary plus uncapped commissions. You will be working on a modern TMS platform that is actively scaling, offering more stability and growth than a typical early-stage startup. **You might be a good fit if you...** * Have hands-on experience working within a Transportation Management System (TMS). * Enjoy technical troubleshooting, including smoke testing and UAT validation. * Can translate complex software updates into simple release notes for clients. * Are comfortable supporting go-live events and managing high-volume support tickets.