Engineering Manager, Forward Deployed Engineering at Intercom

You're an experienced engineering manager with a background in technical customer-facing roles, ready to lead a team focused on winning large enterprise deals. Ideal for someone with at least 3 years of technical experience and 2 years of management, who thrives in ambiguous environments and can translate complex customer needs into actionable feedback for product and R&D. **What makes it worth a look...** This full-time hybrid role is with Intercom in London, England. They offer competitive salary and equity, regular compensation reviews, and a comprehensive benefits package including health and dental insurance, generous parental leave, and a pension scheme. **You might be a good fit if you...** * Have 3+ years of technical experience (Software Engineer, Solutions Architect, etc.). * Have 2+ years of experience leading technical customer-facing teams. * Are comfortable dealing with ambiguous problems and translating them into clear signals. * Have experience selling or deploying AI, data, or highly technical products.