Enterprise Customer Success Manager - Dotloop at Zillow

You're a seasoned professional with over 5 years in customer-facing roles, ideally in SaaS, and you have experience managing complex accounts and driving customer outcomes. A bachelor's degree or equivalent experience is required. **What makes it worth a look...** Zillow is offering a fully remote Enterprise Customer Success Manager role for dotloop with a salary range of $81,500 - $137,100 annually, depending on location. **You might be a good fit if you...** * Own a portfolio of high-value brokerage and team customers. * Manage onboarding and implementation for new accounts, defining success plans and driving adoption. * Analyze account data to identify trends, risks, and opportunities. * Assess customer needs to identify cross-sell and upsell opportunities.