Enterprise Customer Success Manager at Canonical

This role is designed for a seasoned professional with at least five years of IT-related experience who possesses a deep technical curiosity for open-source inf

Work type: remote

Location: Home based - Worldwide

Type: Full-time

This role is designed for a seasoned professional with at least five years of IT-related experience who possesses a deep technical curiosity for open-source infrastructure. You should be comfortable navigating complex conversations around Linux, cloud computing, and data center technologies while managing high-stakes enterprise relationships. Candidates who are bilingual in Spanish or Portuguese are highly valued for this global team. Canonical offers a true "remote-first" culture that emphasizes global collaboration without the constraints of an office. Standout perks include a $2,000 annual professional development budget, performance-based bonuses, and unique travel opportunities—specifically, twice-yearly international "sprints" where the distributed team meets in person to align on strategy. **You might be a good fit if you...** * Have a strong technical foundation in Ubuntu, OpenStack, Kubernetes, or similar infrastructure tools. * Excel at translating complex software roadmaps into business value for C-suite decision-makers. * Enjoy the challenge of a "pioneer" role within a newly formed strategic department. * Thrive in a self-disciplined, remote environment and value international travel.

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