Enterprise Customer Success Manager (Canada) at Articulate

This role is built for a senior veteran with at least eight years of experience in account management, specifically someone who has handled the commercial side of renewals for high-value enterprise clients in the SaaS space. You should be comfortable managing a book of 50 global accounts and navigating complex negotiations independently. **What makes it worth a look...** The compensation is competitive for a fully remote Canadian role, and the "remote-first" culture is deeply baked into how they operate. You also get the stability of an established product with the unique challenge of managing an international, global book of business. **You might be a good fit if you...** * Have over 8 years of experience in account management or sales roles. * Are comfortable owning the entire renewal process and hitting net revenue retention targets. * Have spent at least 2 years working within Salesforce and the SaaS ecosystem. * Understand MEDDPICC or similar sales methodologies to identify expansion opportunities.