Enterprise Customer Success Manager, EMEA at Harvey

This role is designed for a strategic professional with at least three or four years of experience managing high-touch accounts at a SaaS company. You should have a background in driving renewals and expansions within complex enterprise environments, ideally with an interest in the legal sector. **What makes it worth a look...** You will be joining a high-growth AI startup that has already secured over 1,000 customers and world-class investor backing. Since this is an enterprise role in a defining category, the potential for professional growth and financial upside is significant as you help top law firms integrate agentic AI. **You might be a good fit if you...** * Have owned revenue, renewal, and expansion targets for large-scale enterprise contracts. * Feel comfortable leading in-person meetings and navigating influence with executive buyers. * Can translate technical AI features into measurable ROI and workflows for non-technical users. * Thrive in high-intensity environments where product feedback loops move very fast.